Cornwall Pools


Welcome to Cornwall Pools, Cornwall’s premier swimming pool, hot tub and wellness company. Whether your choosing a new pool build, refurbishing your existing pool, buying a hot tub or looking for a maintenance & service company it can be very daunting finding a professional pool & spa company to meet all your needs. We cover the whole of Cornwall & the Isles of Scilly and with over 25 years experience Cornwall Pools offers the discerning swimming pool and hot tub owner the complete professional package.

For new pools we offer a complete design, build & installation service for domestic & commercial clients, for the existing pool owner we offer a complete pool refurbishment service, regular service calls and a comprehensive breakdown service.

We are also proud to be the only certified Jacuzzi hot tub dealer in Cornwall and are members of Bishta and Spata, which means our swimming pools adhere to their very high standards.


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Service Coordinator Role

Service Coordinator

An exciting opportunity exists for a Service Coordinator to join Cornwall Pools.

The main roles are to coordinate the service team and to respond to planned and emergency maintenance & repair requests, assigning the work efficiently to service technicians.

Key Responsibilities:

  • Handling all breakdown calls received by phone or email and to schedule technicians to attend on a priority basis.
  • First point of contact for breakdown and services calls from customers, as well as in-house service technicians.
  • Preparation of quotations upon receipt of service reports from the technicians and enquiries received through email and phone.  Subsequent follow up with clients in order to gain approval of work.
  • Dealing with and prioritising planned maintenance visits.

Key Skills:

  • Good geographical knowledge of Cornwall.
  • Excellent verbal & written communication skills with a professional & courteous manner at all times.
  • Excellent organisational skills and able to work unsupervised.
  • Ability to work co-operatively within a small team, across the company & with external customers.
  • Experience in office administration with a good knowledge of Microsoft Office/Excel, knowledge of Sage would be advantageous.


Salary is dependent on experience.


Email CV to:

Pool Plant Operators Course

We now have an in-house trainer who can deliver the STA Level 3 Award in Pool Plant Operations, this is an invaluable qualification and highly recommended for health and safety at all commercial properties, but it is also relevant for any residential swimming pool owners who wish to make the most of their pools.

The Pool Plant Operations qualification aims to enable candidates to manage and maintain swimming pool, spa and interactive play feature operation via receiving the training necessary to reflect the most up-to-date requirements and standards for pool plant operation.

Anyone wishing to take the course must be a minimum of 18 years of age or older, the qualification is valid for 5 years and consists of 33 notional learning hours made up of 24 recommended guided learning hours and 9 non-contact guided learning hours.

Course Information

The Pool Plant Operations qualification covers:

 The industry lead bodies and their recommendations and guidelines
 Pollution and its removal, the threat of disease such as legionnaires and how they are
 Principles of circulation and filtration and the requirements for regular maintenance
 How the physical characteristics of a swimming pool can be hazardous
 Swimming pool ventilation and heating systems
 The principles of water treatment, including pH, water balance and water testing
 Microbiological testing
 Analysis and interpretation of readings leading to corrective action
 Methods for recording results and maintaining records
 Understanding the different types of residual and non-residual disinfectants and their use in
water treatment
 Developing an understanding and awareness of current industry best practice, guidance and
 Principles of Health and Safety and the relevant Statutes
 Developing an understanding of the environmental implications of operating and managing
swimming pools, spas and associated plant
 Energy and cost efficiency


The assessment criteria are as follows:

 Satisfactorily complete a pre-course worksheet assignment
 Satisfactorily complete the course manual
 Complete a 25 question multiple-choice paper with a pass mark of 18
 Undertake practical water testing, analysis and interpretation
 Complete a post-course assessment sheet and return to course tutor

If you wish to register yourself or your staff for this qualification please contact Christian on 01726 860866 or

Swimathon 2014

Cornwall Pools is extremely proud of being a successful Cornish company and are passionate about Cornish causes.  With this in mind, we are delighted to announce the launch of our first annual swimathon, where teams will take turns to swim a Marathon over the weekend of the 26th and 27th July.

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Cornwall Pools & The Hotel Inspector

Back last summer the production company for Channel Fives ‘The Hotel Inspector’ contacted us as they needed a swimming pool specialist for an upcoming episode, we were obviously delighted to be involved, and last September we filmed at Eden Lodge Hotel in Falmouth.

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Endless Pools SwimSpa Installation

Last week saw the first installation, for Cornwall Pools, of an Endless Pools SwimSpa, and it was an interesting job with a few fun obstacles.
The SwimSpa itself was the longest that Endless Pools make which doesn’t contain a separate spa section, it measures in at 17 ft long and weighs in at just under a ton.

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Contact Info

Opening Hours

Monday – Friday    9.00 – 17.00 Saturday & Sunday    Closed